Helpdesk Module

Our Helpdesk module is a comprehensive ticketing and customer support solution designed for Odoo users. Originally available only for Odoo Enterprise users, our team of skilled developers has enhanced the core of the OCA's Helpdesk Module to make it accessible for Odoo Community users as well.

Our Helpdesk module offers many features for managing and tracking internal or customer inquiries, issues, and requests. With its intuitive interface, users can easily create, assign, and prioritize tickets, track their progress, and communicate with customers in a timely and efficient manner.

In addition to the core features provided by the OCA's Helpdesk Module, our team has added custom features to enhance the functionality and usability of the module. These custom features have been carefully designed to suit to the specific needs of community & enterprise users, providing a seamless and powerful solution for managing customer support processes.