Introduction to E-commerce ERP integration

According to The Atlantic, COVID-19 enabled the creation of around 500000 new businesses in the United States, and many of them were e-commerce companies. E-commerce occurs every time you make an online purchase. And if you offer products or services via a website, you have an e-commerce business.

The influence of e-commerce on retail cannot be overstated. E-commerce includes both conglomerates like Amazon and brick and mortar retail companies with an online presence, such as Walmart and Target. It also includes thousands of smaller enterprises who have created online storefronts on their own websites or set up shop on platforms such as Shopify.

Developing your own e-commerce website is one of the most gratifying and fulfilling things you can accomplish in your life. Knowing you have the potential for an unlimited income that depends on how hard you work is both powerful and satisfying.

While many individuals dream of starting an internet business, just a few actually start one. Starting a store has never been easier thanks to Shopify.

What is Shopify?

Shopify is cloud-based software with a monthly subscription plan. It provides small company owners with access to an admin panel where they can enter shop data, add goods, and process orders. The software is simple to use and has a low learning curve, allowing you to have your online business up and operating quickly. This e-commerce website builder provides features for everyone, from novices to experienced e-commerce professionals.

Bloggers use WordPress. Store owners use Shopify.

When you enter the online selling market, you need to set up a storefront, display products, communicate with customers, collect payments, and so on. Shopify offers you with all of the tools you need to do each of these activities. Consider Shopify's platform to be a facilitator, making it easier to sell things online.

Shopify has been chosen by over 820,000 merchants to help them create and expand their companies.

How does Shopify work?

Shopify is a cloud service.' This means it runs on its own servers, and you don't need to buy web hosting or install software to use it. You can manage your business from any place as long as you have a web browser and access to the internet.

Mobile app

While having a Shopify mobile app cannot solely ensure business success, it is certainly one of the strongest tools you can add to your current business. The opportunity to have a direct impact on your customers – and to remain relevant in the eyes of your current audience – is too powerful to ignore and greatly outweighs the initial investment required to get a mobile app up and running.

Here are just a few of the benefits you can leverage with the addition of a mobile app to complement your business:

  • Increased sales

  • Richer customer experience

  • Wider reach

  • Fosters consumer loyalty.

One of Shopify's primary aims is to enable newcomers to establish their own online stores.

The essential pieces necessary to build and sell an online store, such as themes, a payment processor, a blog, or email marketing tools, are provided 'out of the box' with Shopify.

You may further customize your business by integrating applications or using custom code.

Integrations - answer to most common problems of Shopify stores

Without a question, Shopify is a great e-commerce platform for businesses looking to create an online store. But, being an excellent platform doesn't imply that it is appropriate for every business use case. Certain restrictions exist in platforms such as Shopify that must be examined before deciding on the solution.

When you expand your e-commerce business to a larger level, your store isn't going to be the same. Your company will need to organize into teams that handle bookkeeping, logistics, customer support, and retail design.

Larger e-commerce shops may experience problems with technology, logistics, or communication. Syncing customer data, product price, and delivery choices across many technologies and team members may become complicated and time-consuming, requiring far more work.

Introduction to E-commerce ERP integration

If you are experiencing any of the five requirements listed below, you may be ready for an Enterprise Resource Planning solution like the CommerceCore  Merchant Operating System (MOPS):

  1. You have many different software solutions for different processes.

  2. You don’t have easy access to critical business information.

  3. Accounting is a long and difficult process, consuming many hours of your time to be legally compliant.

  4. Your customers’ experience is less than ideal, because there is just not enough time to serve every customer as well as you would like to.

  5. Your IT department is complex and confusing.

E-commerce integration with CommerceCore Merchant Operating System

When examining the retail industry over the last decade, it is evident that e-commerce has transformed how businesses and customers interact. Because of the expense or anticipated business interruption, the necessity for e-commerce connection with a Merchant Operating System is frequently disregarded or postponed, resulting in significant lost income, lost profitability, and slower growth of your business. 

However, failing to integrate means sacrificing huge benefits such as lower operating expenses, more delivery options, better customer experiences, improved control, and greater insight.

There are a number of issues that are typical with expanding e-commerce companies. While some of these are related to the company's fundamental business operations and will require work on internal business procedures to resolve, others, such as product upgrades, may be resolved by establishing the appropriate technical integrations.

What is a Merchant Operating System (MOPS)?

Merchant Operating System (MOPS) refers to a type of software used by Shopify merchants to handle day-to-day  operations including warehouse management, multichannel product management, invoicing, payment tracking, order processing, and etc. The Merchant Operating System also includes corporate performance management software to help with planning, budgeting, forecasting, and reporting.

The MOPS connect and allow data to flow between various company processes. By collecting the company's transactional data from several sources, the MOPS eliminates data duplication and provides data integrity with a single source of truth.

5 Benefits of E-commerce MOPS Integration

When you link your e-commerce platform with the Merchant Operating System, data may be seamlessly transmitted between both systems. This allows your company to work more effectively as a whole.

Below, we'll look at 5 of the (many) advantages that an integration may provide:

 Improved customer experiences

Customers may be kept informed throughout the sales process with an e-commerce MOPS integration. 

86% of buyers say they’re willing to pay more for a great customer experience.

Customers can get updates and have access to real-time data. With up-to-date product and delivery information, you can decrease possible customer hassles and help establish long-lasting connections.

 More Shipping Options

66% of consumers have chosen a retailer based on the number of delivery options and 76 percent look at a retailer’s return policy before completing an order.  

Buyers can design their own shipping plans depending on cost, delivery time, special handling, and other factors. The e-commerce MOPS integration also simplifies complicated split shipment to numerous worldwide destinations and the use of various shipping and transportation methods.

  Reduced operational expenses

When your e-commerce platform is integrated with the MOPS, you may automate numerous manual procedures to eliminate human mistakes.

Sales orders may be easily transmitted from your e-commerce site to your Merchant Operating System. You may save money on inventory management by having access to real-time data.

Improved Control and Insight

You may produce financial reports for your company automatically with a tight e-commerce MOPS integration. Gain insight into which items are performing well and which require work so that you can rapidly adjust your approach.

With fast synchronization and the flexibility to view information on any device, you can make strategic decisions quickly and with reliable data.

 Increased Credibility and Trust

Reliability and trust are essential for client retention. Your reputation suffers when clients are promised one thing but receive another. Customers are significantly more likely to purchase from you again if they have insight into all stages of the purchasing process and are provided correct information. Customers that are more self-sufficient give your staff more time to explore new areas of growth.


When selecting e-commerce software, keep in mind how you want your business to grow in the future years. This will allow you to make better decisions now and have more influence over your growth.

Consider e-commerce software that is already connected with other company solutions. An easy integration requires it to be simple and quick, with low installation expenses. 

The best approach would be to combine other solutions that appear similar with your e-commerce software. You will feel comfortable with the back-end interface while being productive. This is where business application suites may help.

There are many advantages from e-commerce MOPS integration for your business. To get the most out of it, choose a partner that is knowledgeable about your industry and will take the time to understand your unique requirements.

Test it in action

The CommerceCore demo can provide further insight into the operational capabilities of the Merchant Operating System and you can further understand how it will benefit your business. 

We offer one on one demo with our consultant to describe to you the various features and capabilities of the platform. Moreover, the demo can be pre-scheduled by contacting us.

In addition, we have created a YouTube video playlist explaining functional aspects of the CommerceCore MOPS platform in video format which will explain to you the various aspects of the operation of the platform.

Introduction to E-commerce ERP integration
Nikola R. 18 October, 2021
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