As your e-Commerce business grows with each step, you need to look into a more holistic approach that ensures better transparency and overview of your business operations, with real-time synchronization of data.
Is it possible to effectively combine a Merchant Operating System and e-Commerce? Do you need a strategy in order to integrate the Merchant Operating System with e-Commerce and successfully operate the business?
These are the answers to the questions we'll be looking for today.
Introduction to Merchant Operating System
Like computer Operating Systems ( Windows, Macintosh, Android and iOS), the Merchant Operating System, or MOPS, is a software system that is widely used to improve the operational efficiency of company resources. It comes with a suite of software modules that help business owners reach their objectives more quickly, and allows you to implement more for your specific needs.
Inventory control, improved customer relationship management, and order monitoring, shipping, warehouse/inventory-management, invoicing/refunds and accounting are some of the many advantages of implementing a Merchant Operating System.
What is CommerceCore™ Merchant Operating System
The objectives of CommerceCore™ MOPS
The primary goal of the CommerceCore™ Merchant Operating System (MOPS) is to replace several outdated stand-alone legacy systems with a single integrated system. A system that provides updated and better functionality.
Example:
If a purchase order is generated in production, maintenance, or a project, it is automatically reflected in the costing. The cost controller immediately knows the values of the new purchase orders, stock and inventories are updated accordingly. Accountants, maintenance, and production planners can also monitor all the related details, such as vendor contract details, invoices, payments, stock levels, and so on.
Enhance Competitiveness
E-commerce companies that use CommerceCore™ MOPS may link and monitor all company aspects. They include planning cycle reduction, on-time product delivery, automated purchase order creation, and etc.
It directly implies that companies with the ability to provide superior items to markets faster get a competitive advantage. Businesses that can predict demand and are also part of solid supply chains have a significant advantage over those that cannot.
Accurate Order Shipping and Delivery
CommerceCore™ MOPS gives companies the automation and integration solutions they need.
Elevating the Point of Sale (POS)
CommerceCore™ MOPS can allow Point of Sale (POS) solutions that include:
Processing sales and service orders quickly and efficiently
Speeding up check-out
Access to inventory data needed to close transactions
An intuitive interface that allows for personalized customer service
Real-time updates for the entire organization
Integration among e-commerce, brick & mortar, kiosk, and mobile venues.
Distribution Management Software
Coordinate customer deliveries
Plan optimized service delivery.
Availability of Reliable Inventory Information
Create daily inventory workflows
Publish accurate inventory distribution documentation
Organize the merchandise areas and more.
Increase Return On Investment (ROI)
Controlling and managing companies has also been proven to be successful in different locations. CommerceCore™ MOPS is now a key tool package used by many multinational businesses to achieve their long-term objectives.
Another critical fundamental goal of the CommerceCore™ MOPS is ROI, or return on investment. Professionals will make extra profit by utilizing existing resources if the Merchant Operating System software is properly implemented.
Increase operating efficiency - Strengthened Supply and Demand
Order fulfillment is a complex process. Goods must be delivered precisely, on schedule, undamaged, and with proper documentation.
The CommerceCore™ MOPS assists companies with order fulfillment. The system connects fulfillment management teams to sales order management personnel.
CommerceCore™ MOPS users can:
Assign priority scores for existing customers
Create service-level rules
Allocate supply locations
Designate inventory to customer sales orders
The system will then specify settings for individual customers or groups of customers. Depending on the preferences set, the system can potentially automate fulfillment.
Provide Access to Standardized real- time Data
Customer Service Improvement with Streamlined Backend Processes
Improve productivity
Implement inventory control
Foster quality customer communication
Automate current processes
User Experience Improvement
CommerceCore™ MOPS provides superior service because it gathers:
Customer history
Customer prioritization - trends
A holistic view of each customer
Discounts for long-term customers.
This data enables more efficient shipping operations as well as more accurate tracking and shipment information.
Access to Needed Information
When information needs distribution among internal teams, the CommerceCore™ MOPS users can:
Utilize vendor scorecards
Receive real-time, easy-to-use information for non-IT users
Integrate between warehouse and front office.
Merchant Operating System Implementation Strategy for E-Commerce
CommerceCore™ MOPS Implementation Strategy
Which industries need CommerceCore™ MOPS
Types of MOPS integrations
CRM
Business Intelligence
Human Resources
Project Management
e-Commerce
Conclusion
Test it in action
Merchant Operating System (MOPS) refers to a type of software used by Shopify merchants to handle day-to-day online-business operations including warehouse management, multichannel product management, invoicing, payment tracking, order processing, and much more.
The Merchant Operating System also includes corporate performance management software to help with planning, budgeting, forecasting, and reporting.
The MOPS is built on the widely popular open-source ERP Odoo Enterprise Framework. 26000 apps/plugins/modules/extensions are available from an Integrated App Store. We help our customers carefully pick and integrate apps based on their needs through our Professional Services.